Insights on the rewards and challenges of caregiving - Kathy Pinsky

Understanding the Rewards and Challenges of Caregiving

Caregiving is a journey that brings both rewards and challenges. It requires patience, empathy, and resilience, as caregivers are often responsible for supporting individuals with various physical or cognitive limitations. From establishing a daily routine to building trusting relationships, caregivers play a crucial role in their clients’ lives. For those new to the field or looking to deepen their understanding, learning from the experiences of seasoned caregivers can provide invaluable insight into how to offer compassionate and effective care.

To gain a better understanding of these aspects, we reached out to Kathy Pinsky, a part-time caregiver with Yvonne’s Home Care Agency. With a background in high school administration and a long-standing commitment to helping others, Kathy shares her thoughts on the rewards and obstacles of caregiving, along with practical advice for those starting out.


Q. What are some of the biggest challenges you face in caregiving, and how do you manage them?

I work with a client who has memory issues, and one of the most challenging aspects is explaining, in terms they understand, why we need to do certain tasks. Sometimes, it feels like I’m spending more time reasoning with the client than accomplishing tasks for the shift. I stay patient and keep in mind how I’d want someone to help me if our roles were reversed. I work a three-hour shift, which is manageable, but I think an eight-hour day would be significantly more challenging.

Q. What are some small but impactful actions that you believe make a big difference in a client’s day?

Following a set schedule and routine works best. Staying calm, patient, and actively listening to their concerns, questions, and stories helps create a reassuring environment. Providing encouraging, caring feedback makes a big difference in their day.

“Providing encouraging, caring feedback makes a big difference in their day.”

– Kathy Pinsky

Q. What advice would you give to someone new to caregiving who may feel overwhelmed?

If you’re feeling overwhelmed, take a moment to imagine the situation reversed—how would you want your caregiver to act? This perspective can help ease the stress. Additionally, don’t hesitate to reach out to a supervisor or coworker for support.

Q. How do you communicate effectively with families to keep them informed and involved in their loved one’s care?

I’ve developed a very good rapport with my client’s family. I feel comfortable texting and speaking on the phone with them—they’re extremely supportive, kind, and caring. I know not all caregivers are as fortunate, and I’m grateful for this supportive dynamic.

Wrapping Up

Kathy’s experiences highlight several key points that can benefit anyone involved in caregiving. Patience and empathy form the backbone of effective care, especially when working with individuals with memory challenges. Small, meaningful actions, such as listening actively and maintaining a routine can significantly impact a client’s well-being. Additionally, seeking support from colleagues and maintaining open communication with families helps create a team-oriented approach, easing some of the burdens caregivers face.

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Get to Know the Expert Better

Kathy Pinsky

Kathy Pinsky

Kathy is a retired administrative assistant who dedicated 41 years to her role at a high school, building strong professional relationships with staff, parents, and students. She believes in maintaining high standards of integrity, empathy, and teamwork. Upon retirement, Kathy sought a meaningful way to spend her time and chose part-time caregiving, finding it a perfect fit due to her deep respect for the senior population.

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